LOCAL Life will be delivered the first week of the month. Due to the industry challenges in supply chain, shipping and paper supply we are providing a week window as timing is impacted by these other factors. You can read the digital issue here. Thanks for your patience and understanding.
1. How do I change my address?
Please email subscriptions@wearelocallife.com and include your previous address and new address and it will be updated before the next issue mailing.
2. How do I renew my subscription?
Click here. Enter your name and address and our system should find you. Complete your billing information and your renewal will be processed. If you have a renewal code on your magazine label, click here, then click on Subscriber Login in the top left. Enter your renewal code and zip code to locate your subscription and continue your renewal. Or you can email subscriptions@wearelocallife.com for assistance.
3. How do I purchase a gift subscription?
Click here. Check the “I’m gifting this to someone” and complete the subscription info. A gift card will be sent to your recipient notifying them of the gift subscription from you starting with the upcoming issue.
4. How do I know when my subscription expires?
Click here. Enter your name and address and our system should find you. You can go in and check # of issues remaining. Or you can email subscriptions@wearelocallife.com for assistance.
5. I used to get Local Life in the mail but it has stopped.
Your complimentary subscription may have ended. You can read LOCAL Life in one of the following ways:
- To receive it in your mailbox, click here to order for $20. This is our magazine-only subscription.
- To receive it in your mailbox AND become a LOCAL Life Insider, click here to order for $25. This is our Insider Club with over $150 in value for just $25.
- Pick up at a local distributor – Complimentary copies are dropped at the beginning of the month to over 30 outlets in the Lowcountry. Click here for a map.
- View Local Life online here. This is a complimentary digital issue.
6. I’m getting two copies each month.
Please email subscriptions@wearelocallife.com with your name and address. We appreciate you letting us know when this happens and apologize for the inconvenience.
7. My Informed Delivery email shows LOCAL Life coming soon to my mailbox, but I have not received it yet.
The USPS Informed Delivery shows that your LOCAL Life has been received by the post office for delivery to you but we can’t control how long it takes them to get it to you. Please contact the post office if you did not receive it as shown. There is a link in the USPS email to report missing mail. Recently, it seems it may take a week to 10 days for them to deliver once the email is received. We cannot send duplicate copies.
8. I would like to cancel my subscription.
Please email us at subscriptions@wearelocallife.com with your name and address and your subscription will not be renewed. You will receive the remaining issues left on your subscription. Unfortunately, we cannot issue a refund for any issues remaining.
9. Are special Promo codes good forever?
No. Special Promo codes are good for limited time periods and will expire.
10. What is a LOCAL Life Insider?
It is an exclusive program that includes over $150 in value for $25 per year. For just $25, in addition to your monthly Local Life magazine delivered to your mailbox, you will receive value-added promotions and Free digital gifts and content only available to Insiders. (Promotions subject to change but at similar value)
11. How will I receive my Insider benefits?
- Local Life Subscription – You will receive your first copy the month after your registration if you register before the 10th of the month. If you register after the 10th of the month, your copy will arrive after the following month. For example, if you register on July 15th, your first copy will be the September issue. You will receive an email to remind you.
- Black Marlin and Moor Spa Gift Certificates – These are one-time use and will be mailed to your home address upon your registration. They will expire 90 days from your registration date. These will be mailed to the address you provide for your subscription.
- Seafood Festival and Hilton Head Symphony — When you register, you will receive an email with a one-time-use promo code. That promo code expires one year from your registration date unless otherwise noted.
- Digital Market Guide and Digital Recipe Book – You will receive a link to both guides by email when you register to become an insider
- Birthday Gift – You will receive a link via email to sign up for a Gift in your birthday month
12. I am already a subscriber. Can I become an Insider?
All current paid subscribers with more than 3 months remaining on their subscription are eligible to be grandfathered in as an Insider. Please email subscriptions@wearelocallife.com to request to become an Insider. At the time of your subscription expiration, you will need to renew your subscription as an Insider for just $25.
13. How do I receive LOCAL Life in the mail without becoming an Insider?
We do offer a magazine only subscription for just $20/yr (12 issues). You can subscribe here.
If you have additional questions or need more help, please email subscriptions@wearelocallife.com and we will respond within 48 hours.